FAQ

Privacy Policy

Your privacy is important to us. We collect and use your personal information only to process orders, improve our services, and ensure a better shopping experience. We never sell or share your personal data with third parties without your consent.

Terms of Service

By accessing and using our website, you agree to follow our terms of service. All orders, transactions, and product usage are subject to our policies, including shipping, payment, returns, and product specifications.

Partner Services

  1. Wholesale & Bulk Order: We support wholesale and bulk orders for global buyers. Most items are in stock with stable supply. Whether you are a small distributor or a large enterprise purchaser, we can provide steady sourcing solutions to meet your long-term procurement needs.
  2. OEM / ODM Custom Service: Custom OEM and ODM services are available for most products. Customized size, packaging, logo and special specifications are acceptable. Different items have different minimum order quantity requirements, please contact us by email to get the exact MOQ and customization details.
  3. MOQ & Bulk Discount: We have different MOQ requirements for customized products. For standard in-stock items, low MOQ is supported. The more you order, the more favorable bulk discount you can get. Please send your purchase list to our email for a formal wholesale quotation.
  4. Sample Request: Sample orders are welcome for quality checking and market testing. Normally, we charge sample fees and express delivery fees. After formal bulk cooperation, we can negotiate further preferential policies for samples.
  5. Global Shipping & Lead Time: Multiple shipping methods are available, including international express, air freight, sea freight and international postal parcel. For in-stock orders, goods will be shipped within 1–3 working days after payment. We can recommend the most cost-effective shipping solution according to your destination and order quantity.
  6. Stock & Stable Supply: Most of our products are kept in sufficient stock all year round. Stable production and inventory management ensure continuous supply and short lead time, helping your business avoid out-of-stock risks.
  7. Quality Warranty: All products undergo strict quality inspection before shipment. We provide 6–12 months warranty for regular items. If any quality problem occurs within the warranty period, we will provide reasonable after-sales solutions.
  8. Long-Term Cooperation: We sincerely look forward to long-term stable cooperation with global buyers. Global agents and regional distributors are highly welcome to join us. We will offer exclusive agency price, stable inventory support and professional technical after-sales service for long-term partners